FAQs

VIDEO EMAIL

What do I need to use VIP's Video email?
How do I get VIP's Video Email Service?
How do I send a video email?
How can I send videos longer than 5 minutes?

PICTURES AND ATTACHMENTS

Can an Attachment be Added after I Send and Email?
Can I put a picture in an email?

NON FORWARDABLE, NON PRINTABLE, IP LOCKING

Can VIP emails be printed or saved?

TRACKING

What is tracking?

LEGAL AND ACCOUNT INFORMATION

Do you read my mail?
How do I cancel my VIP account?
What are the rules for referrals?
Is there a limit to how many people I can refer?
Do I have to pay for a VIP account?
Are there advertisements in your emails?

TECHNICAL INFORMATION

What are Cookies and how does VIP use them?
How do I uninstall VIP services?
Can I have POP3 access to my VIP account?
Why can't I connect to my VIP account with my mail client?
What is VIP's Recallable, Erasable, Self-Destructing Video Email Service?
Recallable messages that I send do not display in Microsoft Outlook 2007

IM FAQs

How do I sign up for an Account?
What happens to the messages when they self-destruct?
Can the messages be printed, copied, saved or print screened?
What IM services can I use BigString’s IM with?
How do I sign on to the Instant Messenger?
Can I save all my login information so that I don’t need to enter all my sign in information each time that I login?
How much does BigString cost?
How do I send a Picture or Image?
How do I block someone from contacting me?
How do I delete a buddy from my list?
How do I add a buddy to my list?
Is My Identity Protected when using BigString?

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Hertfordshire, UK WD6 1EN